The Information and Library Management: .A Systems Perspective .. Presented at the Eleventh National Convention on Knowledge, Library and Information Networking (NACLIN 2008), held at Karunya University, Coimbatore, 4-7 November 2008.
Summary: Pending
This paper was sent to Warfield as an email attachment on November 26, 2008 by the author. Warfield subsequently forwarded it to Greg Thomas webmaster for JohnWarfield web page, to David Houpt of the SC&A staff in an email and also to John Zenelis, director of George Mason University Libraries, along with a cover letter stating his admiration for the paper.
Abstract
The incessant operation of MoorÔÇÖs law is offering new technological products at a pace that is posing a challenge to the library and information science profession. The evolving variety in the means of information production and dissemination demands new approaches for both information and library management. Evidently, innovation in library service is the key for addressing this emerging challenge. The aid of the systems approach is suggested in this regard. One of its models under a framework of the generic design science is illustrated here. It identifies the major operational dimensions of a modern library and suggests appropriate actions to meet the varied requirements. The other model, namely, the balanced scorecard method measures the library performance in a comprehensive manner and thereby guides the improvement process. Supporting actions for information sharing, education and practice are further outlined.
Keywords: Balanced scorecard, generic design science, information management, learning, library management, systems approach
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- Size: 130 p
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- The Information and Library Management: .A Systems Perspective .. Presented at the Eleventh National Convention on Knowledge, Library and Information Networking (NACLIN 2008), held at Karunya University, Coimbatore, 4-7 November 2008.