Managing the Unmanageable: Process Leadership in Organizations, Lecture 1

The first of a series of videotaped lectures called Managing the Unmanageable. Warfield provides an overview of what is required in order for organizations to manage high levels of complexity. There were a total of fourteen lectures, only eight of which were filmed. See notes field for a list of related materials. See also, “Managing the Unmanageable: Abstracts of PowerPoint Presentations, 2000.”

 

 

The lecture is in 3 separate formats. Beginning in Feb 2000 as VHS copyrighted by GMU Television. Converted in 2008 to MPEG-4 by GMU Libraries, in order to add to the Warfield Digital Collection at GMU. Converted in 2011 to VOB by Rose Warfield, in order to create a DVD Album of the 14 lectures in the MANAGING THE UNMANAGEABLE VIDEO SERIE S. The VOB DISK was converted again to MPG by Warfields, in 2015 in order to create an MPG COLLECTION of all 9 videos.

 

OVERVIEW OF MANAGING THE UNMANAGEABLE LECTURE SERIES:

Process Leadership in Organizations, Lecture No. 1” is the first of a series of 9 video recordings. The 9 lectures belong together and should be cataloged together, but their publication status differs. George Mason University Television in Fairfax, Virginia has a copyright statement on the videotape of Lecture No. 1. John N. Warfield has copyright statements on the remaining 8 videotapes which were filmed at George Washington University Studio in Washington, D.C. Viewers - please note that in all of these lectures, Warfield tells viewers to read his book “A STRUCTURE BASED SCIENCE OF COMPLEXITY.” There is no book with that title. Instead, due to publishing delays with Kluwer Publishers, Warfield eventually changed the title to Understanding Complexity, and published the manuscript himself. Understanding Complexity became the first book produced by Warfield's AJAR Publishing Company, in 2003. The manuscript remained essentially the same, just the title changed. Warfield donated a VHS cassette of Lecture Number 1 to George Mason University’s Special Collections. The cassette is in Fenwick Library, in Warfield Special Collection Box 62. Also donated to GMU are printouts of Warfield’s PowerPoint slides created to accompany the lecture series. Printouts of the slides are in Warfield Special Collection Box 21.

 

No. 1 of his series was taped on 23 Feb, 2000 at George Mason University during the last semester before his retirement. Warfield was unable to obtain written agreement from George Mason University television studio and/or from the GMU administration concerning his rights to distribute or to control the finished lectures, so after Lecture 1 he cancelled plans for future filming at his own university and sought outside sources for videotaping the rest of his series. After the semester ended and before his move to Florida, Warfield filmed No. 2, No. 3, No. 4, No. 5, No. 7, No. 9, No. 13, and No. 14 at George Washington University Television studio in Washington, D.C. He completed them all by taping one lecture after another for two days. Five of the series (Numbers 6, 8, 10, 11 and 12) were not videotaped. Warfield's plan was to work up the remaining five titles after retirement and to improve and complete the entire video series with better graphics, editing and production facilities, but he was never able to do so. He did not find affordable television studio facilities while in Florida and also he was very busy most of the time traveling, lecturing and book writing. After we moved to Alabama it turned out the television filming opportunities were even more limited. Warfield had always expected to finish the slide shows and the videotaping - but in the end the series Managing the Unmanageable (MTU2000) has ended with just 9 filmed lectures, plus document materials for a tenth lecture (Lecture #10). Four planned lectures were never put into PowerPoint (except for title pages), although other writings before and after retirement have covered the subject matter.

 

ACCOMPANYING MATERIAL FOR LECTURE 1 is available at George Mason University Special Collections Box 21 Folders 17 & 19.

 

WHERE ARE THE 8 VIDEOS FILMED AT GEORGE WASHINGTON UNIVERSITY? Warfield did not donate these 8 GWU Television lectures to Fenwick Library. The series was unfinished. His intention was to film a complete set of at least 14 lectures and edit them properly before releasing them as a unit. A few unedited copies of the 8 lecture tapes were given by Warfield to colleagues: 1) Prof. Stuart Umpleby, Management Department at George Washington University, 2) The Institute of Public Policy, George Mason University, Fairfax, Virginia, 3) Prof. Roxana Cardenas, Systems Department, ITESM, Monterrey, Mexico, 4) Department of Distance Learning, ITESM, Monterrey Mexico, 5) Arizona State University Hayden Library, Tempe, Arizona, 6) The Institute of Public Policy at George Mason University received a set of the tapes because this was Warfield's GMU department and because he had used money from his GMU Foundation Account (a discretionary educational budget belonging to Warfield) to pay for the film job done at George Washington University television studio.

 

ROSE WARFIELD’S ANNOTATION NOTES FOR LECTURE 1, WRITTEN IN 2000 or 2001:

I am not sure whether the video filmed by George Mason Univ Television would be classified as published or unpublished, nor do I know exactly who has copyright privileges. I think GMU slapped a copyright statement on it, and they have been broadcasting it now and then on the GMU TV station, but there is no formal written statement or agreement between Warfield and the studio, because GMU has such a fuzzy policy in that area. There is an informal agreement between Warfield and the studio, I believe it is only a verbal arrangement, he was told after he made several inquiries to the studio on this subject that if he sells any copies he will charge $50 and give half to the studio. Warfield was given several copies and he gave them out free to colleagues, except for one copy which he did actually sell and then sent $25 to the television studio. This was the first Warfield video made at GMU in which professional directing, producing and camera work has been done. The TV studio staff told him what to wear, and how to fix his hair. I think they even put on makeup. Warfield had prepared his own WordPerfect slides for the lecture, but his slides were edited and re-formatted into PowerPoint before the filming took place. This film came about because when Warfield came back from Mexico in February 2000. Due to illness he had not finished his commitment to teach and lecture for the spring semester at ITESM. He wanted to produce a series of lectures, for the Mexican audiences a well as general use. As soon as he got back to his GMU office, he contacted GMU TV to ask about the project and was informed that he would have to wait about six months to get studio time. Warfield then contacted Joy Hughes, Chief Information Officer and Vice President for Information Technology at George Mason University, and asked if he could make video tapes and also Telenet conferencing available to the Mexican institution. He met with Joy Hughes, Mike Kelley, Director of GMU's "Capital Connection" TV publicity and Ann Agee Director of GMU's Dept. of Instructional Improvement & Instructional Technologies at a lunch meeting in February 2000. The next day he received a call from Susan Kehoe, director of George Mason University Television Studio, asking that he arrange to make a video RIGHT AWAY. “The video taping was done on 23 Feb. 2000 with assistance of Sandy Taylor, director, and Rich Eggleton who did the camera work. Warfield had prepared a series of transparencies for this talk, but GMU TV studio was not satisfied with his WordPerfect 8 presentation pages, and so they got someone at the studio to redo them, into MICROSOFT PowerPoint. Visually the PowerPoint slides were fine, but Warfield regretted that they lacked some details he had been planning for the talk, and in some cases were inaccurate with the wrong names on the wrong slides, etc. Unfortunately, it turned out that GMU had no policy in place for the professors to distribute their videos. There had been no formal written agreement of any kind between Warfield and the university. There was an unresolved question of when, how and under what financial arrangements he might send copies of the lectures to the Mexican colleagues, as well as how he might arrange distribution to interested persons in the future. Apparently GMU had no system in place for such activities. Added to that, GMU administration and faculty colleagues invited to view the film displayed a stunning lack of interest. Consequently, although Warfield had planned a series of 14 lectures, this was the first and last of the Managing the Unmanageable series to be filmed at GMU.” (end of Rose’s year 2000 annotation)

 

A full list of the Managing the Unmanageable lectures:

Lecture 1: [Text] [Video] Managing the Unmanageable: Process Leadership in Organizations

Lecture 2: [Text] [Video] Managing the Unmanageable: Interactive Management Process Leaders in Organizations

Lecture 3: [Text] [Video] Managing the Unmanageable: Thought Leaders on Behavioral Pathologies

Lecture 4: [Text] [Video] Managing the Unmanageable: The Mathematics of Structure

Lecture 5: [Text] [Video] Managing the Unmanageable: Metrics of Complexity

Lecture 7: [Text] [Video] Managing the Unmanageable: Thought Leaders on Second-order Thought

Lecture 9: [Text] [Video] Managing the Unmanageable: Infrastructure for the Work Program of Complexity

Lecture 13: [Text] [Video] Managing the Unmanageable: Managerial Self-delusion via Killer Assumptions

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